About Us | VitaLux Premium Healthcare Mumbai

Since 2012

Precision Pharmacy, Born in Mumbai

VitaLux was founded in 2012 by Dr. Vikram Nair, a clinical pharmacist with a clear vision: Mumbai deserved a pharmacy that matched the sophistication of its residents. A place where medicines are verified, advice is personalised and care is truly elevated.

What began as a single boutique store on Linking Road has grown into a 12-year legacy trusted by over 22,000 families, 40+ hospitals and 300+ clinicians across the city. Our promise has never changed — no shortcuts, no compromises, only the best.

Today VitaLux operates from a 3,500 sq ft climate-controlled flagship store, a dedicated clinical consultation suite and a pharmaceutical-grade fulfilment centre in Andheri. Every order, every interaction, every prescription is handled with the same meticulous care as on day one.

Our Purpose

Mission & Values

Our Mission

To make precision healthcare accessible to every Mumbai family by combining clinical expertise, verified medicines and exceptional service at every interaction.

Our Vision

To be India's most trusted premium pharmacy, where every customer feels understood, respected and cared for — not just served.

Our Values

Scientific rigour. Radical transparency. Compassionate care. Zero compromise on authenticity. Environmental responsibility.

The People

Our Clinical Team

Experienced pharmacists dedicated to your wellness

Dr. Vikram Nair

Founder & Chief Pharmacist

Pharm.D from KEM Mumbai. 18 years clinical experience. Former consultant at Kokilaben Dhirubhai Ambani Hospital.

Clinical PharmacologyOncology

Dr. Meera Krishnan

Head of Clinical Services

Specialist in geriatric pharmacy. Manages complex medication reviews and poly-pharmacy optimisation for elderly patients.

Geriatric CarePoly-pharmacy

Rahul Shah

Senior Clinical Pharmacist

Certified Diabetes Educator and Cardiac Pharmacist. Manages lifestyle disease management programmes with personalised protocols.

DiabetesCardiac

Priya Desai

Wellness & Nutrition Lead

Specialises in evidence-based nutraceuticals, sports nutrition and therapeutic lifestyle programmes for health optimisation.

NutraceuticalsNutrition

Credentials

Certifications & Licences

ISO 9001:2015

Quality Management Systems — certified by Bureau Veritas India

Drug Licence MH-BW-001234

Maharashtra FDA licensed retail pharmacy in good standing since 2012

WHO-GMP Partnership

All manufacturer partners are WHO-GMP certified. Zero tolerance for sub-standard medicines.

IPA Member

Active member of the Indian Pharmaceutical Association, upholding highest ethical codes

FAQs

Frequently Asked Questions

You can send a clear photo of your prescription via WhatsApp (+91 98200 77777), email (care@vitalux.in) or upload it through our Contact page. A clinical pharmacist will verify and process your medicines within 2 hours on business days.

Yes! We offer same-day white-glove delivery across Mumbai. Temperature-sensitive medicines are shipped in pharmaceutical-grade cold-chain packaging. Delivery is free for orders above ₹800.

If you're unsure about a medicine, its dosage, alternatives or availability, simply click "Enquire Now" on any product card. You'll receive a personalised callback from a clinical pharmacist within 2 business hours to answer your questions.

Absolutely. VitaLux provides dedicated institutional procurement services for hospitals, nursing homes, clinics and corporate wellness programmes. Contact us at care@vitalux.in or call +91 98200 77777 to discuss requirements.

Every medicine batch is received with a Certificate of Analysis from the manufacturer and verified for authenticity using track-and-trace scanning. We source only from WHO-GMP certified manufacturers and authorised distributors. We refuse any product that doesn't meet our standards.

Our Story